Privacy Policy

Last Updated: January 1, 2026

1. Introduction Welcome to the Twintree privacy policy. Twintree respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

2. Important Information and Who We Are Controller Twintree is the controller and responsible for your personal data (collectively referred to as "Twintree", "we", "us" or "our" in this privacy policy).

Contact Details If you have any questions about this privacy policy, please contact us using the details below:

  • Full name of legal entity: Twintree Limited

  • Email address: info@twintree.org

  • Postal address: 30 Stratford Villas, Camden, NW1 9SG

3. The Data We Collect About You We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity Data: First name, last name, username or similar identifier, title, and job role.

  • Contact Data: Billing address, delivery address, email address, and telephone numbers.

  • Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

  • Usage Data: Information about how you use our website, products, and services.

  • Marketing and Communications Data: Your preferences in receiving marketing from us (e.g., Reports, White Papers) and your communication preferences.

4. How Is Your Personal Data Collected? We use different methods to collect data from and about you including:

  • Direct interactions: You may give us your Identity and Contact Data by filling in forms (e.g., "Contact Us" or "Download Report") or by corresponding with us by post, phone, email or otherwise.

  • Automated technologies or interactions: As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies (via Google Analytics 4).

5. How We Use Your Personal Data We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., delivering a Resilience Strategy audit).

  • Legitimate Interest: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., B2B marketing to relevant corporate officers).

  • Compliance: Where we need to comply with a legal obligation.

6. Data Security We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

7. Data Retention How long will you use my personal data for? We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

8. Your Legal Rights Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.

  • Request correction of your personal data.

  • Request erasure of your personal data.

  • Object to processing of your personal data.

  • Request restriction of processing your personal data.

  • Request transfer of your personal data.

  • Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us at info@twintree.org.

9. Third-Party Links This website may include links to third-party websites, plug-ins, and applications (e.g., LinkedIn). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.